Can I Place My Order By Phone?
Yes. Please call (913) 884-3379
Why Can’t I Find My Pictures?
All pictures should posted online within one week of when they are taken. Photos will be available for 90 days. For orders placed after this time please click here.
Why Don’t I See The Product I Want To Order?
If you do not see the products you are wanting, please contact us with the school, sport, and year and we will get back to you. We will do everything we can to accommodate your order.
Can I Order Individual Pictures, Not Just Packages?
Yes, when you have selected the image you would like to order, hover your mouse over the packages and you will be able to scroll through all of our selections.
Why Can’t I Add My Images To My Cart?
Unfortunately our image hosting site will not let you add images from your favorites to your cart. Please order directly through the image you want to order. Please make sure you are ordering on a personal computer, not an iPad or tablet.
Can I Pay With A Check Or Money Order?
Yes. There will be a 1-2 week wait period for all checks to clear. Please send payment and order information to:
PEC SPORTS
PO BOX 5
GARDNER, KS 66030
Why Can’t I View Pictures Before I Buy?
Pre-pay prices and selection will be available for two business days after picture day. Images are NOT available for viewing during this time. All of our individual photos are 100% guaranteed. Approximately 2 weeks after picture day, images will be released to the website for late orders. Prepay prices and selection will not be available at that time.
Why Is My Order Considered Late?
We provide prepay packets to the coaches prior to picture day to be handed out to the athletes. Our intention is for any orders to be made on or before picture day. If an athlete does not have a packet or prior order we provide them with a “Last Chance” business card as a reminder to go online to order pictures within one week. We honor the prepay prices for online orders placed up to two business days after picture day. We then process the pictures and return them to the school to be distributed by their coach. Any order after this time period is considered a LATE ORDER and will need to go through our online LATE ORDER process, click here.
Can I Have My Prepay Order Shipped Home Instead Of Sending It To The School?
Yes, please include a $5.00 handling fee as well as your mailing address with your order.
I Don’t See The Product I Want To Order.
If you do not see the products you want, please contact us with the school, sport, and year and we will get back to you.
PLEASE NOTE – Not all products are available on late orders.
How Do I Order A Specialty Item Found On The Front Of My Pre-Pay Packet?
Click HERE to view the prices of the specialty items found on the front of the pre-pay picture packets. Please CLEARLY list all specialty items under ADD-ON items on your prepay order form.
Is A Package Purchase Required To Order A La Carte Or Add-On Items?
You do not need to order a package prior to ordering “a la carte” or “add-on” items. Although the packages offer considerable savings, you may just order single pictures.
Are Composites Available On Late Orders?
Unfortunately, personalized products such as composites are not available on late orders.
My Child Was In A Buddy/Special Group, How Do I Order This Picture?
Please choose ITEM Y (8X10) or ITEM Z (2-5X7) on your order form and list which picture you would like to order. Please make sure your athlete tells the photographer they would like a special group picture.
You may also order online up to 2 business days after picture day and choose ITEM Y or Z. You will be prompted to list the “name” of your special group.
My Event Was Just 1 Week Ago But It Says It Is Closed Online.
There is a period of time between when our pre-pay event closes and the late order event will open for a specific sport. Please check back about 2 weeks after picture day for any late orders.
